Jan 3, 2023

ISO 9001:2015 Re-accreditation

At Evo Supplies, we’re all about quality, quality, quality. We strive for the highest standards at every level of our business, from the smallest components on each of our products, to our UK-made range of skates and trolleys themselves, to our customer service, to our in-house training, management and processes.

We’re delighted to skate into 2023 by sharing the news of our successful ISO audit with NQA back in October last year and our resulting re-accreditation to the ISO 9001:2015 standard.

Read on for more details about how working to ISO 9001:2015 standard and accreditation impacts and improves our business processes across all of our operations – and what this means to you, our customers.

Evo Supplies first achieved accreditation to the ISO 9001:2015 standard back in 2018. Maintaining our certification means continuous internal auditing of all our systems and processes and an annual external audit by the global certification body, NQA, to ensure that our entire operation meets the standards required.

In turn this further ensures that Evo Supplies is an effectively run business that adheres to the highest standards of quality management, and this culture feeds into the consistently high quality of our products, the full and proper training of our staff, and more. Our small, but highly efficient, team understands our business processes, and best practices, inside out, allowing us all to respond quickly to large, urgent or bespoke orders and deliver excellent customer service every single time.

We’re delighted that this hard work is reflected by our fantastic audit results and our subsequent re-accreditation. Our ISO certification gives all our customers confidence that they’re dealing with a well-managed and highly reputable company with a robust, reliable supply chain.

We receive so many positive comments from our customers themselves, praising the quality of our products and the efficiency of our customer service. What better endorsement of our team’s hard work could there be?

A quote from our NQA auditor: “The company operate in a very close-knit manner and this is reflected in the very personal and personable approach to the system, operations and client interaction. It is very much a case that ‘quality’ and customer focus are just part of what the company do on a day-to-day basis. A sincere well done to all at Evo Supplies.

Please do get in touch if you have any questions about our certification – or if we can help you with product queries, provide a quote, or assist with your order. Give us a ring on 01206 368863 or click to get in touch.

Read on for more information about ISO and the accreditation:

ISO is an independent non-governmental international organisation which develops and publishes international standards to support innovation and provide solutions to global business challenges. Their 9001:2015 standard specifies requirements for a business quality management system which demonstrates an ability to provide products and services to meet customer, and any applicable statutory/regulatory, requirements – as well as to enhance the customer experience. Meeting the standard works to improve business processes and in doing so, improving what the business can offer to its customers. You can preview the standard here: www.iso.org/standard/62085.html